We’ve worked with Rob both with the original mortgage on our house and a refinance. Throughout the whole process, Rob and his team were always helpful and responsive. I have no complaints at all about their level of service, and I would not hesitate to recommend Rob and Fairway for your mortgage needs.
– Stephen G.
I’ve worked with Rob and his staff initially for a new home purchase and also for a refinance. For both situations, I found Rob and his staff to be very professional and courteous. They were very attentive to my time constraints and needs. Very detailed, focused and extremely personable. I would certainly work with Rob and this team again. They made both experiences very easy.
– John B.
Rob and his team are great to work with. We’ve worked with them three times and they are professional, helpful, and knowledgeable. And don’t underestimate the power of his team, both internally and externally (Realtors, attorneys, etc.).
– Josh C.
Rob Downing and his team secured the loan we needed and stayed with us through refinancing. With our first toddler and a second child on the way, we wanted to remodel our garage into a living space, but on one teacher’s income, the dream seemed unlikely. We met with Rob Downing and the dream became a reality. I sit in the new space, the big room, typing as I listen to my sleeping daughter’s monitor and look at the picture of my son at preschool, an education we can afford because of Rob’s continued support. He contacted us about refinancing options, and within the month, we began to save more on the mortgage. Rob is knowledgeable about the process, patient with the client, and persistent in finding the best deal.
– Emily G.
Rob is a consummate professional. He was very knowledgeable of the issues involved in refinancing our home loan, and he and his team were extraordinarily responsive to our many questions about the process. I recommend him without reservation.
– Lee P.
Smoothest and quickest refi ever for me. Rob and staff were helpful, thorough, and proactive. He called weekly with updates, and his staff got it right the first time around. Highly recommended.
– John M.
Rob is extremely professional when it comes to the mortgage process. Everything from finding great rates, to making the process as seamless as possible. I really enjoyed the technology as well. Every supporting document can be scanned and uploaded online, so I can enter the information at my own pace. He was also only a phone call away if I had any questions whatsoever. I would recommend Rob Downing to anyone looking for a new home or refinancing a current home!
– Robert B.
Rob and his staff were so helpful in assisting us with our original mortgage arrangements and our later refinancing. In fact, Rob contacted us when he saw that it was time to refinance our mortgage and when it would be the most financially beneficial for us to do a refi. He sent us info and financial scenarios to review that were easy to understand, and then he followed up with us to answer our questions and provide us with additional info to make the best decision. Rob and his staff provided excellent guidance to us as we gathered the documents we needed for a smooth process. I highly recommend Rob and his team!
– Gary G.
Rob was wonderful to work with. He made our transition super easy and headache free. His “Tuesday Updates” could be a brief voice message or a lengthy phone conversation that I always left feeling in the loop and free of surprises.
– Bryan D.
We have worked with Rob for many years, and he has assisted us with multiple refinances, a home sale, and a new home purchase. Rob is extremely knowledgeable and takes the time to thoroughly explain the process and options. He checks in frequently throughout the process to provide updates and answer any questions. We have found him to be very thoughtful, patient, and reliable. We highly recommend him for your mortgage needs!
– Adam B.